Now that the ‘honeymoon period’ of our relationship has passed, I write to commend you personally – and indeed all of the Vita Corporation team – for the consistent high-level of service that you have provided to our estate since your appointment.
Since the management corporation appointed Vitabarter as managing agent for Alpha Apartments, we have seen a marked improvement to the estate amenity in terms of cleanliness, security and – particularly – in the reduction of illegal parking on the estate, which had been a significant problem under previous management. The residents and subsidiary proprietors also appreciate the initiatives taken by your team to reduce the cost of maintaining the estate on a daily basis and in making suggestions for cost- effective improvements to the amenities.
We are pleased with the accessibility, dedication, pro-activeness and efficiency shown by you and your team. Your collective friendly disposition, ability to interact effectively with residents and council members and prompt, effective action when changes have been required are the factors underpinning the high standards established. Apart from the short-term benefits in terms of improvement to amenity of the estate already mentioned, I am sure that the quality of your service will inevitably increase the value of our property in the longer-term.
We greatly appreciate our partnership with you and would readily recommend Vita Corporation to any estate seeking the services of a high-quality managing agent at a reasonable price.
On a personal note, I am very grateful to you for the wise counsel and guidance you have so often provided to me in the course of my chairmanl-y duties. Thank you, indeed.
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